Shipping & Returns

SHIPPING

1. Purchases from 0 to £29.99 incur a shipping fee of £3.99 

2. Purchases from £30 or more qualify for FREE STANDARD SHIPPING. 

Kantan Living in most cases will use Royal Mail as the delivery courier. Kantan Living may choose to use an alternative courier provider in order to satisfy criteria's set by courier limitations or restrictions. 

 

RETURNS & REFUNDS

1. If you are unhappy with your purchase, customers have 14 days from date of receiving their order to return goods in an unused and saleable condition. Customers are responsible for sending goods back to Kantan Living, unless a product you have received from us is defective.

2. To start a return please contact us with your order number and return reason.

3. Once goods are returned to Kantan Living, the customer should notify us on email with the dispatch date and tracking number.

4. A refund will be processed asap in the same method as payment taken. Please note sometimes it can take up to 3 to 5 days or depending on your card provider to process the refund back to your card.